When you've been in business for over 97 years like E.R. Snell Contractor, Inc., you learn a thing or two about relationships. The company has expanded from a six-person, one-desk operation in E.R. Snell, Sr.’s home to its current multi-division operation with nearly 800 employees. The company is still family-owned today with the both the fourth and fifth generation of family members at the helm. They're working hard to invest in the new equipment, and relationships, to move the company forward.
Their latest investment is a 400-tph Astec Six Pack with a Dillman straight drum. But if you asked them 18 months ago if this type of plant would have been their choice, they may not have said Astec.
"When we entered the asphalt business in 1991, we purchased another company out of the Northeast and so most of our asphalt plants from another brand," Scott Briscoe, who became president of the company in January 2017 after more than twenty-three years of service at the company, says. "Eighteen months ago we needed a drum replaced and reached out to Astec. They came down and installed the drum and door at another facility and we were really pleased with the service we received.
"We've now had them install a few control systems and other major components at other plants and from what we've seen they are best in the business as far as quality of the plant and what they bring in terms of value and ongoing customer support."
So when Briscoe and E.R. Snell vice president Jared Snell were looking to install a brand new asphalt plant at the Friendship Quarry in Buford, GA, they knew choosing Astec to partner with was the right choice.
"What we saw from Astec over the last eighteen months was first class," Snell says. "We have a great relationship with them and wanted to continue building on that."
After the purchase, the company relied on Astec to complete the installation of the new plant and were expecting to be ready to go in March. But inclement weather and COVID-19 had other plans for the project.
"The install took about four months but about eight weeks were lost to weather," Snell said. "Astec was open and honest with us in communicating the issues they were having not only due to weather but when COVID hit in March. They were great at letting us know where they were at on the project and what they could and couldn't do. They were extremely open with us about what they were doing on the ground every day and why.
"We were extremely pleased with the professionalism and urgency that Astec was working with to try and get us operational," Snell continued. "That was important to us."
The company also installed four 200-ton silos at this location which supports three to five different mixes in any given day. This has helped them better serve their company and their customers.
"We've been nothing but pleased with this entire process," Snell says. "In addition to the added storage, the higher production rate of this new plant has allowed us to stay in front of the needs of our own paving crews but also the other crews we support."
Not only did the Astec team install this new plant for E.R. Snell, they also unassembled and relocated the old plant that was there.
"Astec helped us with the engineering, design and take down of the old plant and are now erecting it in a new location for us," Snell said. "It's really first class the way they handle their customers."
When asked what brand of asphalt plant E.R. Snell would be looking to purchase in the future, Astec was the resounding answer for both Briscoe and Snell and we look forward to the continued relationship with their company.