Knowledge is power; knowledge gained at Astec Advanced Customer Schools is knowledge to the “X” power. Astec’s school sessions are where customers learn the best and newest technology to help their businesses run with maximum efficiency. This year, Astec extended the school sessions by two weeks, then added sessions to accommodate the high demand for a total of eight weeks. The sessions began in January and ran until the end of February. The schools were so popular that they sold out on the first day of registration last October.

All About School

The Astec Advanced Customer Schools teach hands-on maintenance and advanced troubleshooting techniques to fix problems fast. Astec and Heatec engineers and service technicians with decades of field experience are the instructors. Classes are offered to provide insight into the inner functions of burners, silos, trunnions, drums, and controls.

“The Astec Advanced Customer Schools bring learning full circle by providing the tools for hands-on-learning in an environment fueled by Astec’s seasoned professionals,” said Michael Holbrook, Astec customer schools coordinator. “Complex plant operation topics are broken down to be easily understood and applied when attendees return to their own plants.”

Ted Glassmire teaches the burner class.
Astec’s Ted Glassmire (second from the left) teaches the burner class.
Gren Renegar offers instruction during the drum class.
Astec senior vp engineering, Gren Renegar, offers instruction during the drum class.

The Numbers

This year’s school sessions were a big hit. “We had 660 customers attend this year from the USA, Canada, Peru, Argentina, Ecuador, Russia, France, and Azerbaijan,” said Holbrook. “We were around 65 percent on first-time attendees. No matter the country, Astec is known for the same outstanding equipment around the world.”

The Power Of Knowledge

During the four full days of instruction, students had the opportunity to meet with instructors and fellow students to exchange information. Additional networking opportunities were provided during breakfast and lunch each day, and at special dinner receptions at night. Registration for the next school sessions will be available later this year.