When it comes to best practices and techniques for asphalt mixing plant operators, the Astec Advanced Customer Schools deliver valuable knowledge. Astec and Heatec engineers will cover topics including electrical basics, calibration, segregation and AC content, start/stop, worker safety, diagnostics, and troubleshooting. Students will spend a full day at the all-new Heatec training facility to focus on heating and storage maintenance. A tour of the Astec and Heatec manufacturing facilities and burner demonstrations will round out the four-day session.
Remember to wear closed-toe leather footwear while on the tours.

Every year Astec strives to improve the experience for the Advanced Customer Schools attendees. New for the 2016 schools, Astec makes the customer school experience available to even more students by offering two more weeks of school for a total of six weeks. Even with the additional weeks added, the Astec Advanced Customer Schools sold out in just one day; this is a testimony to the quality of training available. Astec has always operated with the conviction that educated customers are the best customers, and this belief has driven the Advanced Customer Schools’ curriculum since inception.

2016 Advanced Customer School Dates:


  • January 4-7
  • January 11-4
  • February 1-4
  • February 8-11
  • February 15-18
  • February 22-25


Astec Advanced Customer Schools teach hands-on maintenance and advanced troubleshooting techniques to fix problems fast. Instructors include Astec and Heatec engineers and service technicians with decades of field experience. Classes are offered during the four-day session to provide insight into the inner functions of burners, silos, trunnions, drums, and controls.

"The Astec Advanced Customer Schools bring learning full circle by providing the tools for hands-on learning in an environment fueled by Astec’s seasoned professionals," said Michael Holbrook, Astec customer schools coordinator. "Complex plant operation topics are broken down to be easily understood and applied when attendees return to their own plants."


During the four full days of instruction, students will have the opportunity to meet with instructors and fellow students to exchange information. Additional networking opportunities are provided during breakfast and lunch each day, and at special dinner receptions each night.


  • Trunnions Class: A mini-drum with actual movement shows how the drum is affected by trunnion adjustments as attendees learn the correct procedures.

  • Silo & Drag Class: Instruction is given on how to use a drag chain push pin tool along with other information for optimal plant operation.

  • Drum Class: A drum cut in half is used to teach attendees about drum flights and aggregate movement through the drum, plus variations in flighting for high-RAP mix production.